Client Support Services - readily available, easily accessible, and with expert knowledge

SCT closely supports each investigator site, to resolve general enquiries, provide telephone alerts, resolve data demographic issues, facilitate kit inventory management and assist your investigators to access expert medical guidance 24/7 on laboratory issues.

Collection Kits

SCT has designed collection kits that are easy to use. All visit components and supplies are assembled in the kit, including the study, visit and site-specific request form. Laboratory Manuals include study-specific collection instructions, accreditation certificates and reference intervals.

Investigator Training

Additionally, the Client Support Services team can provide specialist staff to attend investigator meetings and offer professional training for the laboratory component of your trial. The training and support personnel will work closely alongside the nominated SCT Project Manager to ensure each client's requirements are acknowledged and met.

Our laboratory network gives us direct access to the experience and knowledge of more than 500 medical specialists worldwide: expert resources that benefit our clients.